Comapny name : Foundever India Pvt Ltd.
Location: All over India
Job Summary : Answer inbound Calls Within the Guidelines/ Goals Established by the client and management.Consistancy Achieves Call Quality golas in order to meet Client And Customer Satisfaction golas.
Job Description :
Age : 18 yaers to 35 years
Minimum Qualification : Intermediate
Maximum Qualification : Graduate
Experiance : Any under Grad or Graduate fresher
Communication Skills : Spoken skills in English
Shifts : Rational Shifts
Salary : As per Market Standard (18,000/- to 20,000/-)
Note : Any candidate Applying for this Position Should be Okay To wokr form the Office.
Job Profile:
1. International Voice (Technical Support)
- Responsibility: Provide Technical Support to International Customers
- Shift Timings: Should be flexible to work in US Rotational Shifts.
- Desired Skills: Need Excellent Communication skills in English.
- Must-Havestrong Technical Knowledge(Hardware, Software, and networking Concepts)
- Working Days: 5 days working
- Weekly Offs: 2 Week Offs(Rotational and Split)
- Transport: Home Pickup and Home Drop.
- Rounds of Interview: JAM, HR, Voice and Accent, Tech Test, Operations Round.
All Interviews will happen over telephonic or Skype.
Note: Any candidate applying for this position should be okay to work from the office.
Skills/Knowledge/Abilities
- Call Center experience a plus
- Provide a high quality and proactive service to both internal and external customers
Education :
High school diploma or equivalent
Bachelors in a related field
Experience Target :
- Call Center experience a plus
