Phonepay Recruitment 2023| Latest Work from home jobs 2023|
Company Name : Phonepay
Application mode : Online Mode
Application fee : Nil
Job role : Customer Advisor
Total vacancies : Not mentioned
Application closing date : Apply As soon as possible
Educational Qualifications: Any Degree
Job Location: Bangalore / Work from home also available
Salary Per Month: ₹4.5LPA
ఆంధ్రప్రదేశ్ ప్రభుత్వ ఉద్యోగాలు ఇక్కడ ఉన్నాయ్ క్లిక్ చెయ్
Fresher / Experienced : Both are eligible
How to Apply: For Apply To These Jobs Click On The Link Given Below👇
Act with integrity & think customer-first in every interaction
- Handle basic PhonePe’s insurance and transaction related queries and convert queries into business.
- Ability to flex between phone & data channels
- Need to be attentive to customer needs and Suggest suitable products as per customer needs keeping customer experience in mind.
- Achieve month on month input and output matrix as assigned by the supervisors.
- Follow specified process guidelines to bring about resolution
- Build customer trust through their interaction
- Ability to meet hourly & daily productivity goals
- Leverage internal processes and resources to drive resolution
- Escalate appropriately taking support from relevant teams to resolve customer issues
- Recommend process improvements
- Engage & Educate customers so they’re able to leverage PhonePe to the fullest
PhonePe Full Time Employee Benefits (Not applicable for Intern or Contract Roles)
- Insurance Benefits – Medical Insurance, Critical Illness Insurance, Accidental Insurance, Life Insurance
- Wellness Program – Employee Assistance Program, Onsite Medical Center, Emergency Support System
- Parental Support – Maternity Benefit, Paternity Benefit Program, Adoption Assistance Program, Day-care Support Program
- Mobility Benefits – Relocation benefits, Transfer Support Policy, Travel Policy
- Retirement Benefits – Employee PF Contribution, Flexible PF Contribution, Gratuity, NPS, Leave Encashment
- Other Benefits – Higher Education Assistance, Car Lease, Mobile & Broadband Reimbursements, Salary Advance Policy
